We all have questions. Some questions get asked more than others. Below we have answered some of the most often-asked questions about our collection of seating.
Freight, Shipping and Tracking Information
Lead time for Holsag products?
Standard lead time is 4 - 5 weeks to leave the factory plus time in transit. At times, our lead-time may be shorter than the standard, although occasionally lead times may be extended due to unforeseen circumstances beyond our control. Please be assured that every effort is made to produce your product as quickly and efficiently as possible while maintaining our high standards for quality.
How much will the freight cost to ship my order?
Please contact your dealer for this information.
How can I get tracking information for my order?
Please contact your dealer for this information.
Upholstery and Fabric Information
How much fabric/vinyl is needed for Holsag products?
The amount of material required depends on the type of chair, the type of fabric/vinyl, the pattern and the quantity of chairs/barstools ordered. We are happy to calculate that for you. Please contact us for details.
What is the difference between sherpa and shire fabric?
Sherpas are solid colours and Shires are multi-colored. That's the only difference.
Is leather available for seats on Holsag products?
Our leather is only available for the Lizzy and Omega chairs.
Holsag has a variety of vinyls that may be suitable for your order instead of leather. Please see our vinyl selection on our web site.
C.O.M. Material
We are happy to give you the yardage required for your order. Please contact us for that information as it based on type of chair, quantity ordered as well as the fabric choosen. Fabric Duty and Importing fees will be applied if the material ships to us from the USA.
What does "double rubs" mean when referring to Upholstery?
The double–rub rating given to fabric tells its durability. This test simulates a person getting into and out of a chair and how well the fabric wears when another fabric is continuously rubbed against it. For general household use, a rating of 15,000 double rubs is good. Heavy duty fabrics have ratings of around 25,000 double rubs, and contract upholstery requires at least 30,000 -40,000. Fabric content and weave are also factors in durability. With so many different upholstery options available today, you are sure to find numerous options of high wearing fabrics with a comfortable feel and great look.
Holsag Chair and Barstool Information
What is the type of wood used for Holsag chairs and barstools?
All of our wood chairs and barstools are made from 100% European beech hardwood.
Can all the stools be cut down?
Yes, except for the Jackson Backless barstool. The rest can be cut to a minimum of 24".
Is there an extra cost to cut stools down?
No. There is no extra cost.
Is there an extra cost for the specialty/bright colors?
No. There is no extra cost.
Can Holsag match a custom stain?
Yes we can. A custom matching fee may apply. The matching of a custom stain may take up to 5 business days and custom approval is required before we proceed.
Where can I get pricing for Holsag products?
We sell our products through dealers. Please call Holsag or e-mail us at sales@holsag.com to be directed to a dealer close to your location for pricing information. We will be more than happy to help you.
General Inquiries?
For general inquiries or product information, please contact us at info@holsag.com
Holsag Canada
Where are you located?
Holsag Canada is located in Lindsay, Ontario Canada.
