We stand behind our quality products!
The Holsag warranty covers goods supplied by Holsag Canada against defects in workmanship and material except as specifically excluded.
Holsag chairs carry a limited 10-year frame warranty.
The following are specifically excluded from the warranty:
- Any custom components that are not part of the Holsag standard line
- This would include, but not be limited to, custom–designed parts or customer–specific components, such as fabric, vinyl, foam, etc., which are not part of the standard Holsag line
- Furniture that has been unduly exposed to elements such as water, direct sunlight, etc.
- Damage as a result of an accident, fire, flood, civil disorder, strike, Act of God, abuse, misuse, or any cause outside of “ordinary” usage
Holsag agrees to replace, repair, or refund, at its discretion, defective parts or workmanship.
All warranties outside of the United States and Canada are subject to the repair, replacement, or refund of the affected goods. This is in accordance with the discretion of MITY Incorporated, the owner of Holsag, and the evaluation of each individual situation. In addition, international shipping charges may be applied as applicable.