经常问的问题

货运、运输和跟踪信息

Holsag 产品的交货时间是多少？

The standard lead time is 4–5 weeks for the product to leave the factory plus time in transit. There are times when the lead time might be shorter than the standard, although occasionally lead times may be extended due to an unforeseen circumstance beyond our control. Please be assured that every effort will be made to produce your product as quickly and efficiently as possible while maintaining our high standards for quality.

运送我的订单的运费是多少？

请联系您的经销商以获取此信息。

我如何获取订单的跟踪信息？

请联系您的经销商以获取此信息。

室内装饰和面料信息

你们的产品需要多少布料/乙烯基？

The amount of material required depends on the type of chair. Each one of our products has different amounts of surface area that may need to be upholstered. It will also vary based on the type of fabric/vinyl, the pattern, and the number of chairs/barstools that are being ordered. We are happy to calculate that for you. Please contact us for more details.

夏尔巴面料和夏尔面料有什么区别？

Sherpa fabric has solid colours and Shire fabric is multi-coloured. That’s the only difference.

Holsag 产品的座椅可以使用皮革吗？

Holsag has a variety of vinyl that may be suitable for your order instead of leather. Please see the vinyl selection on our website.

我可以从替代供应商处发送我自己的布料吗？ （通讯）

Yes. We can use the Customer’s Own Material (C.O.M.) fabric. Please contact us for more information about the yardage required, as this is based on the type of chair and the quantity ordered as well as the fabric is chosen. Fabric Duty, Tariffs, and Importing fees may apply if the material ships to us from outside of Canada.

提到室内装饰时，“双重摩擦”是什么意思？

The double-rub rating given to fabric indicates its durability. This test simulates a person getting into and out of a chair and how well the fabric wears when another fabric is continuously rubbed against it. For general household use, a rating of 15,000 double rubs is good. Heavy-duty fabrics have ratings of around 25,000 double rubs, and contract upholstery requires at least 30,000–40,000. Fabric content and weave are also factors in durability. With so many different upholstery options available today, you are sure to find numerous options of durable fabrics, with a comfortable feel and great look.

Holsag 椅子和吧凳信息

Holsag 椅子和吧凳使用什么类型的木材？

All our wood chairs, barstools, and benches are made from 100% European Beech hardwood. It provides the most durability and strength and accepts a wide variety of stains to enhance the natural beauty of the wood.

Holsag 粪便可以剪掉吗？

All our stools can be cut down, except for the Jackson Backless barstool. Each stool can be cut to a minimum of 60.9 cm (24 inches).

减少粪便需要额外付费吗？

不会。我们不会根据您的要求收取额外费用。

特殊或鲜艳的颜色需要额外费用吗？

不需要。没有额外费用。

Holsag 可以匹配定制染色剂吗？

是的。可能会收取定制匹配费。定制染色剂的匹配可能需要额外的时间，并且在我们继续之前需要获得批准。

在哪里可以获得 Holsag 产品的定价？

We sell our products through dealers. Please call Holsag or e-mail us at sales@holsag.com to be directed to a dealer close to your location for pricing information. We will be more than happy to help you. Alternatively, you may use the Find a Dealer request.

一般查询？

如需一般查询或产品信息，请通过 info@holsag.com 联系我们。

加拿大霍尔萨格

你现在在哪里？

Holsag Canada 位于 164 Needham Street, Lindsay, ON, Canada。

Is Holsag Canada affected by tariffs?

As of March 2025, we anticipate that the new tariffs will affect shipments of some products shipping out of Canada. All Canadian orders of hardwood chairs will not have tariffs because chairs are made in Canada. However, Holsag orders originating outside of Canada may have tariffs applied to them (depending on the destination country). For more information, check out our Tariff Policy page.