Häufig gestellte Fragen

Sie haben Fragen... wir haben Antworten!

We all have questions. So, we’ve gathered a list of the questions we hear most often and listed them in one place. However, if you have a question that is not answered here, please contact us and we’ll get back to you.

Informationen zu Fracht, Versand und Sendungsverfolgung

 

Wie lange ist die Lieferzeit für Holsag-Produkte?

The standard lead time is 4–5 weeks for the product to leave the factory plus time in transit. There are times when the lead time might be shorter than the standard, although occasionally lead times may be extended due to an unforeseen circumstance beyond our control. Please be assured that every effort will be made to produce your product as quickly and efficiently as possible while maintaining our high standards for quality.

 

Wie viel kostet der Versand meiner Bestellung?

Für diese Informationen wenden Sie sich bitte an Ihren Händler.

 

Wie kann ich Tracking-Informationen für meine Bestellung erhalten?

Für diese Informationen wenden Sie sich bitte an Ihren Händler.

Informationen zu Polsterung und Stoffen

 

Wie viel Stoff/Vinyl wird für Ihre Produkte benötigt?

The amount of material required depends on the type of chair. Each one of our products has different amounts of surface area that may need to be upholstered. It will also vary based on the type of fabric/vinyl, the pattern, and the number of chairs/barstools that are being ordered. We are happy to calculate that for you. Please contact us for more details.

 

Was ist der Unterschied zwischen Sherpa- und Shire-Stoffen?

Sherpa fabric has solid colours and Shire fabric is multi-coloured. That’s the only difference.

 

Ist Leder für die Sitze der Holsag-Produkte erhältlich?

Holsag has a variety of vinyl that may be suitable for your order instead of leather. Please see the vinyl selection on our website.

 

Kann ich meinen eigenen Stoff von einem anderen Lieferanten versenden? (COM)

Yes. We can use the Customer’s Own Material (C.O.M.) fabric. Please contact us for more information about the yardage required, as this is based on the type of chair and the quantity ordered as well as the fabric is chosen. Fabric Duty, Tariffs, and Importing fees may apply if the material ships to us from outside of Canada.

 

Was bedeutet „doppelte Reibung“, wenn es um Polster geht?

The double-rub rating given to fabric indicates its durability. This test simulates a person getting into and out of a chair and how well the fabric wears when another fabric is continuously rubbed against it. For general household use, a rating of 15,000 double rubs is good. Heavy-duty fabrics have ratings of around 25,000 double rubs, and contract upholstery requires at least 30,000–40,000. Fabric content and weave are also factors in durability. With so many different upholstery options available today, you are sure to find numerous options of durable fabrics, with a comfortable feel and great look.

Informationen zu Holsag Stühlen und Barhockern

 

Welche Holzart wird für Holsag Stühle und Barhocker verwendet?

All our wood chairs, barstools, and benches are made from 100% European Beech hardwood. It provides the most durability and strength and accepts a wide variety of stains to enhance the natural beauty of the wood.

 

Können Holsag-Stühle gekürzt werden?

All our stools can be cut down, except for the Jackson Backless barstool. Each stool can be cut to a minimum of 60.9 cm (24 inches).

 

Fallen für die Reduzierung des Stuhlgangs zusätzliche Kosten an?

Nein. Für den Zuschnitt Ihrer Hocker nach Ihren Wünschen berechnen wir keinen Aufpreis.

 

Gibt es einen Aufpreis für die Spezialität oder die leuchtenden Farben?

Nein. Es fallen keine zusätzlichen Kosten an.

 

Kann Holsag zu einer individuellen Beize passen?

Ja. Es kann eine individuelle Matching-Gebühr anfallen. Die Anpassung einer individuellen Beize kann zusätzliche Zeit in Anspruch nehmen und es ist eine Genehmigung erforderlich, bevor wir fortfahren.

 

Wo erhalte ich Preise für Holsag-Produkte?

We sell our products through dealers. Please call Holsag or e-mail us at sales@holsag.com to be directed to a dealer close to your location for pricing information. We will be more than happy to help you. Alternatively, you may use the Find a Dealer request.

 

Allgemeine Anfragen?

Für allgemeine Anfragen oder Produktinformationen kontaktieren Sie uns bitte unter info@holsag.com.

Holsage Kanada

 

Wo befinden Sie sich?

Holsag Canada befindet sich in 164 Needham Street, Lindsay, ON, Kanada.

 

Is Holsag Canada affected by tariffs?

As of March 2025, we anticipate that the new tariffs will affect shipments of some products shipping out of Canada. All Canadian orders of hardwood chairs will not have tariffs because chairs are made in Canada. However, Holsag orders originating outside of Canada may have tariffs applied to them (depending on the destination country). For more information, check out our Tariff Policy page.

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